Expert technologists and consultants driving client success

IT SERVICE & SUPPORT EXPERTS FOCUSED IN: IT ADVISORY SERVICES - OPERATIONS CENTER - MANUFACTURING OPTIMIZATION - ONSITE US FIELD SERVICES

Learn more about our IT service practices

Message from CTG Founder and COO, David Wiechmann and CEO, James Wardrop.

About Us

CoffeeTree Group is a Veteran run company providing top-notch technology services using on-shore people, focused on companies across all verticals bringing business value through transformation of services, optimizing business processes, driving down cost of ownership, and protecting firms with a best-in-class C-Store, NOC / SOC service centers in the US.

CoffeeTree by the numbers

1,400 C-Store/QSR Locations

We support over 1,400 C-Store/Quick Serve Restaurants (QSR) locations nationwide, and clients in many industry verticals.

CTG C-Store/QSR Support

9,000 Support Technologists

Our Support technologists arrive onsite for remedial repair, IT projects and can be your on-demand resource.

CTG Support technologists

US Operations Centers

We have US Operations Centers In Troy, MI and Marceline, MO. We leverage a rural workforce model and veteran prefer hire.

CTG Operations Center

New this month at CTG -

New this month at CTG -

Our current month news features a promotion for our team attending THE NACS SHOW 2024 in Las Vegas Oct. 7-10.

CTG has experience serving Convenience Store (C-Store) and Quick-Serve Restaurant (QSR) sectors and will be setting meetings with clients and prospects at the NACS event.

SET A TIME TO MEET WITH THE CTG TEAM AT NACS

<<CHECK OUT OUR FEATURED BLOG POST>>:

How Inflation is Changing Customer Buying Habits and How Businesses Can Cope

CTG Value: Customer Spotlight

CONVENIENCE STORE/QUICK SERVE RESTAURANT INDUSTRY. Southeastern US C-Store Chain. Multi-billion dollar privately held American corporation that operates a chain of gasoline and convenience store service stations - mainly in the Southern U.S. market, with aver 7,500 employees. After 6 months under CTG contracts for IT Support, client experienced 82% drop in service tickets when comparing 6 month periods in past years - and better 1st call fix rates.

C-Store/QSR Industry

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What our clients say

Client 1 C-Store Testimonial CTG
C-Store Chain

“We have stores all over the southeastern US and during Hurricane Ida in 2021, we were hit hard. With outages that our current C-Store service company was unable to help with - CoffeeTree Group sent a technologist with parts and know-how to fix, even without a contract.”

— Executive at C-Store Chain

Client 2 Monitoring Testimonial CTG
Beverage industry

“After a few extended outages, we turned to CoffeeTree Group for guidance on IT Services. They helped with a 7x24 Systems Monitoring solution that coupled with their skilled onsite technicians and forward stocked parts - mitigated those situations completely for us.”

— Beverage Data Center Director

Client 3 Plant Floor Testimonial CTG
Manufacturer Plant floor

“We were losing ground to competitors and had not modernized our Plant Floor IT Ops in decades. CTG helped us leverage 5G, robotics, AI and other advances. After project completion, we were more efficient and streamlined with lower costs.”

— Manufacturer VP of Operations

Contact Us

It’s time to take control and put the experts on your side of the desk. Set up a no cost consultation, request more information or a resource.

value@coffeetreegroup.com
(248) 525-3315

US Headquarters:

1oo W. Big Beaver - Suite 200
Troy, MI 48084

DO YOU HAVE QUESTIONS?

NEED TO TALK TO AN EXPERT TO GET YOUR PLAN IN MOTION? YOU’RE AT THE RIGHT PLACE. CTG HELPS CLIENTS THRIVE. LET’S TALK.

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